
BrandMonitor Social
Know who drives the conversation.
Real-time listening on X, Facebook, Instagram, LinkedIn, YouTube and TikTok, and how your own posts land.
01 / Capture02 / Understand03 / Verify04 / Deliver
Social conversation moves faster than any report, and most teams cannot see which accounts shape it or how their own posts perform against it.
Social
Listening
Keyword mentions across six platforms with volume, sentiment and share of voice.
- Trending themes
- Linked to Integrity
- Comment-level sentiment
Listening
Trending themesAlert
Linked to IntegrityLive
Comment-level sentimentVerified
Social
Owned channels
Connect your own accounts to see reach, impressions, engagement and audience.
- Post performance table
- Aggregated demographics only
- Best posting times
Owned channels
Post performance tableLive
Aggregated demographics onlyVerified
Best posting timesAlert
Social
Influencers and key drivers
The public accounts and outlets that move sentiment, ranked.
- Public accounts above a threshold only
- What moved sentiment
- Watch lists
Influencers and key drivers
Public accounts above a threshold onlyVerified
What moved sentimentAlert
Watch listsLive
Social
Respond queue
Posts and comments that need a reply, with a suggested response for your approval.
- Urgent alerts within [15] minutes
- Analyst-checked
- We never post for you
Respond queue
Urgent alerts within [15] minutesAlert
Analyst-checkedLive
We never post for youVerified
What you get
Deliverables
- Social listening dashboard
- Owned-channel analytics
- Influencer ranking
- Respond queue and reaction alerts
- Social module in period reports
Frequently asked questions
See BrandMonitor on your own coverage.
We'll set up a demo workspace with your keywords and walk your team through it.