Infrastructure, utilities and contractors
Know when a project site is about to make the news.
Ward-level monitoring of the communities around your sites and services.
Your challenges
We know the job.
Community disruption at sites
Stoppages start with local grievances you can hear early.
Service failures blamed on operators
Outages are attributed to whoever is most visible.
Tender and political scrutiny
Contracts attract political and investigative attention.
How BrandMonitor helps
Mapped to your challenges
Community disruption at sites: Radar
Spike detection and a four-level escalation matrix that reaches the right person by phone, SMS or email within [15] minutes.
- Per issue and spokesperson
- Community channels included
- Low false-alarm rate
Service failures blamed on operators: Capture
National and community TV, radio, print, online and social, captured in-house and transcribed in six languages.
- [15] community radio stations at launch
- Clips with synced transcripts
- Broadcast-under-way SMS
Tender and political scrutiny: Insights
Weekly to annual reports, reach by region and LSM, a reputational index and ad hoc reports in 24 hours.
- Web and colour PDF
- Word and Excel exports
- Insight written by people
Case study
Related reading
Guide
Media monitoring in South Africa: a guide for the public sector
What to monitor, how to scope a tender, and what good looks like.
2026-10-12
Guide
Why community radio belongs in your monitoring
The stories that move communities rarely start in national media.
2026-09-28
Insight
Responding to refund scams: a playbook
How to detect, verify and respond to fast-moving scam narratives.
2026-10-20
See BrandMonitor on your own coverage.
We'll set up a demo workspace with your keywords and walk your team through it.