Public entities and SOEs
Protect the mandate, from boardroom to community.
Verified intelligence for entities whose reputation is a matter of public interest.
Your challenges
We know the job.
Board and Minister want to know first
A surprise in the boardroom is a failure of monitoring.
Community and regional coverage is invisible
Service delivery stories start on community radio.
Reports must stand up to audit
Auditors and the AG ask where numbers come from.
How BrandMonitor helps
Mapped to your challenges
Board and Minister want to know first: Capture
National and community TV, radio, print, online and social, captured in-house and transcribed in six languages.
- [15] community radio stations at launch
- Clips with synced transcripts
- Broadcast-under-way SMS
Community and regional coverage is invisible: Radar
Spike detection and a four-level escalation matrix that reaches the right person by phone, SMS or email within [15] minutes.
- Per issue and spokesperson
- Community channels included
- Low false-alarm rate
Reports must stand up to audit: Insights
Weekly to annual reports, reach by region and LSM, a reputational index and ad hoc reports in 24 hours.
- Web and colour PDF
- Word and Excel exports
- Insight written by people
Case study
Related reading
Guide
Media monitoring in South Africa: a guide for the public sector
What to monitor, how to scope a tender, and what good looks like.
2026-10-12
Guide
Why community radio belongs in your monitoring
The stories that move communities rarely start in national media.
2026-09-28
Insight
Responding to refund scams: a playbook
How to detect, verify and respond to fast-moving scam narratives.
2026-10-20
See BrandMonitor on your own coverage.
We'll set up a demo workspace with your keywords and walk your team through it.