Metros and municipalities
Hear your wards before they march.
Community radio, local print and social comments, monitored and verified.
Your challenges
We know the job.
Service delivery flashpoints
Protests are signalled days ahead in local channels.
Multilingual communities
Conversations happen in isiZulu, Sesotho and more.
Tight budgets
Monitoring must be priced in Rand and scoped to need.
How BrandMonitor helps
Mapped to your challenges
Service delivery flashpoints: Capture
National and community TV, radio, print, online and social, captured in-house and transcribed in six languages.
- [15] community radio stations at launch
- Clips with synced transcripts
- Broadcast-under-way SMS
Multilingual communities: Radar
Spike detection and a four-level escalation matrix that reaches the right person by phone, SMS or email within [15] minutes.
- Per issue and spokesperson
- Community channels included
- Low false-alarm rate
Tight budgets: Integrity
Narrative clustering, coordination signals and claim matching against your official statements.
- First-seen time
- Spread by channel and language
- Status tracking
Case study
Related reading
Guide
Media monitoring in South Africa: a guide for the public sector
What to monitor, how to scope a tender, and what good looks like.
2026-10-12
Guide
Why community radio belongs in your monitoring
The stories that move communities rarely start in national media.
2026-09-28
Insight
Responding to refund scams: a playbook
How to detect, verify and respond to fast-moving scam narratives.
2026-10-20
See BrandMonitor on your own coverage.
We'll set up a demo workspace with your keywords and walk your team through it.